Topo Software

For small web agencies, wherever you work

Your form says “sent”.
Did the enquiry arrive?

Keep a clear record of what happens between a visitor’s click and the right person’s inbox.

Explore the monthly check See a real sample

A scoped service from Topo. No plugin required for the initial review.

Real sample · our own website · 19 October 2026

Contact route works.
Inbox delivery is untested.

Partial check

Topo Month-end opens an email draft, rather than sending a form. We checked its public enquiry route without sending a message.

Enquiry page loads
Checked Public page and enquiry action are available.
Webmail fallback
Checked The on-page disclosure opens a selectable draft.
Draft destination
Checked The link and fallback both name sales@toposoftware.co.za.
Actual receipt & response owner
Not tested No test was sent. No Inbox delivery or response is inferred.
Next action

With permission, send one uniquely marked enquiry and match it in the intended mailbox. Ask the nominated owner to confirm responsibility. Keep these results separate.

Inspect the source journey

Monthly pilot · agreed scope first

A small portfolio.
One useful report.

For agencies that want someone to run the checks and explain the next step.

  • Up to 3 websites, one enquiry journey each.
  • Weekly public-page checks for availability and the expected contact link or form.
  • One agreed journey test per site each month, on phone and desktop, with a uniquely marked message.
  • Mailbox receipt checked through agreed access or client confirmation. Unknowns stay unknown.
  • One monthly report and up to 30 minutes of failure triage. Repairs are quoted separately.

Checks are scheduled samples, not continuous coverage. This is a managed service with automation where appropriate.

Why not just use a monitoring tool?

If your team already runs reliable tests and acts on the results, you may not need this service. Dedicated tools can be cheaper. This pilot is for agencies that want help setting a useful test, confirming the destination and following up the failure.

What is automated, and what needs a person?

Public-page availability and expected contact elements can be checked automatically. The monthly browser journey, exact-message matching and report receive review. A person confirms who owns the inbox. We only automate a client’s form after agreeing the test route, frequency and side effects.

Will tests create fake leads or send messages?

The service’s agreed journey test creates a clearly marked test enquiry. We agree the recipient and any CRM, SMS or autoresponder effects first. No tests run on your website just because you visit or enquire here. We do not test payments or send messages to your customers.

What is outside the scope?

Website hosting, redesigns, unlimited fixes, security certification, checkout testing, 24-hour monitoring and guaranteed lead or inbox placement are excluded. CAPTCHA, login restrictions or unavailable mailbox evidence may leave part of a check unverified. We record that, rather than call it a pass.

Can I check my own contact form?

Yes. Agree a test with the website owner, submit a harmless message containing a unique reference, then look for that exact reference in the intended mailbox and Spam. Record the time, destination and result. Ask who is responsible for replying. An SMTP acceptance log or a “thank you” screen proves only its own step; it does not prove that someone received or read the message.

Start with one website

Does this fit your agency?

Send a website address you manage and tell us where enquiries should go. We’ll agree a narrow scope before any test or payment.

Open an email draft

To sales@toposoftware.co.za. Please don’t send passwords or customer messages.